USA Pan Bakeware Warranty Information

USA Pan Lifetime Limited Warranty for the United States

Premier Pan Company, Inc. d/b/a USA Pan (“USA Pan”) provides a Lifetime Limited Warranty (“Limited Warranty”) for USA Pan products against defects in materials, coating, and workmanship as set forth herein. The Limited Warranty extends only to the original consumer purchaser of the USA Pan product(s) and is not transferrable to any subsequent owner of the USA Pan product(s). Because USA Pan cannot control the quality of the products sold by unauthorized sellers, this Limited Warranty applies only to products that were purchased from USA Pan or a USA Pan Authorized Seller in the United States, unless otherwise prohibited by law. USA Pan reserves the right to reject warranty claims for products purchased from unauthorized sellers, including unauthorized internet sales. If you have any questions about whether a seller is authorized, please contact us at info@usapan.com.

This Limited Warranty begins from the date of purchase by or the date of delivery to the original consumer purchaser (whichever is later). The duration of warranty coverage for USA Pan Bakeware is lifetime (meaning as long as the original consumer purchaser owns it).

What Is Not Covered?

The Limited Warranty does not cover damage resulting from commercial use; failure to follow USA Pan’s Use and Care instructions; misuse (e.g., overheating, grill or broiler use); accidents; neglect; abuse; improper storage; or improper cleaning (e.g., dishwasher use if the product is not identified as dishwasher safe, soaking). It also does not cover normal wear and tear, including, but not limited to, burns, scratches, dents, discoloration, staining, or other cosmetic damage that does not affect the product's functionality. Additionally, this Limited Warranty does not cover damage or loss from fires or theft. UNDER NO CIRCUMSTANCES SHALL USA PAN BE LIABLE FOR ANY SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES BASED UPON BREACH OF THIS LIMITED WARRANTY, BREACH OF CONTRACT OR STRICT LIABILITY. Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

What USA Pan Will Do:

USA Pan, upon its own review of the claim, will replace a product covered by this Limited Warranty with a product of equal or comparable value. Please note that USA Pan may discontinue any USA Pan product(s) at any time and, if USA Pan has discontinued a product or the replacement product is otherwise no longer available, USA Pan will replace the defective product with the most comparable USA Pan product(s), or USA Pan item of equal value, being currently manufactured by USA Pan. This is the sole remedy under this Limited Warranty.

The Limited Warranty gives you specific legal rights, and you may also have other rights which vary from State to State.

There are no warranties which extend beyond those stated herein. ANY IMPLIED WARRANTIES THAT MAY BE APPLICABLE TO PRODUCTS, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE DURATION OF THIS LIMITED WARRANTY. Some States do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

To Obtain Warranty Service

Email info@usapan.com with the following information: (1) photo(s) of claimed defective product(s); (2) a written description of the claimed defect(s); (3) a description of any related circumstances thought to have caused the claimed defect; (4) the name of the product; (5) the product dimensions; (6) your name and preferred contact method; and (7) a copy of your receipt, order history, or other proof of purchase (showing where and when you purchased the product). Alternatively, you may write a letter, containing all aforementioned information, to the following mailing address:

USA Pan
Attn: Customer Service
33 McGovern Blvd.
Crescent, PA 15046

Please include your return email address, phone number, and/or return mailing address, within your email or letter so that our customer service team may contact you. Our customer service team will respond with next steps. Please do not mail any items to us without our prior written authorization, as no items will be accepted without prior written approval from USA Pan. If we require you to mail the product to us, we will provide you with a prepaid shipping label.

If you would like a physical copy of this Limited Warranty, feel free to print this webpage, email us at info@usapan.com, use our Contact Us form, or write us at the address above, and we’d be happy to send you a copy.

Last Updated: 07/20/2026